Privacy Policy

Luzia Vision is the controller of personal data processed through this website. For questions about privacy, data protection or the exercise of your rights, contact us at contact@luzia.vision.

We collect the information you voluntarily provide when you contact us, such as name, organization, professional role, email address, phone number, subject and message content. We may also receive limited technical information needed to operate the website, such as security logs, IP address, browser information and timestamps.

We use personal data only for legitimate and limited purposes:

• to respond to enquiries, meeting requests or project discussions;
• to manage pre-contractual or business communications;
• to maintain website security, availability and abuse prevention;
• to comply with legal, accounting or regulatory obligations where applicable.

Depending on the context, processing may be based on your consent, steps taken at your request before entering into a contract, our legitimate interest in responding to professional communications and protecting the website, or compliance with legal obligations.

We use essential cookies or similar technologies required for the website to function securely. With your consent, we may use Google Analytics to understand aggregate website usage and improve the website. Marketing cookies are not currently used. See our Cookie Policy.

We do not sell personal data. We may use limited technical providers, such as hosting, email, security, form-processing or analytics services, which process data on our behalf under appropriate confidentiality and data protection obligations. We may also disclose data where required by law or to protect legal rights.

Where a service provider processes data outside the European Economic Area, we rely on appropriate safeguards under applicable data protection law, such as adequacy decisions or standard contractual clauses.

Contact and enquiry data is retained only for as long as necessary to handle your request, maintain a professional record of the communication and comply with applicable legal obligations. Security logs are kept for a limited period compatible with website protection and incident investigation.

Under applicable data protection law, you may have the right to access, rectify, erase, restrict or port your personal data, object to processing, withdraw consent where processing is based on consent, and not be subject to exclusively automated decisions with legal or similarly significant effects.

You can exercise these rights by contacting contact@luzia.vision. You also have the right to lodge a complaint with the Portuguese supervisory authority, Comissao Nacional de Protecao de Dados (CNPD).

We apply technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss or destruction. No website or transmission method can be guaranteed to be completely secure, but we work to keep risk proportionate to the nature of the data processed.

We may update this policy to reflect changes in our website, services or legal obligations. The version published on this page is the current version.